Shipping policy

Thank you for shopping with us! This Shipping Policy outlines how and when your order will be delivered.

 

Shipping Locations

We currently ship within all Europe.
All orders are shipped from our location in Croatia (EU).

 

Shipping Carriers

We ship all orders using: Hrvatska Pošta (Croatian Post) and Overseas Express 

 

Processing Time

Orders are processed within 1–2 business days after receiving your payment.
Orders placed on weekends or holidays will be processed on the next business day.


Estimated Delivery Times

Country/Region Estimated Delivery Time
In Croatia 5–9 business days
EU countries 8-15 business days
Remote EU areas 15-25 business days

Please note these are estimated times and may vary depending on your location.


Shipping Costs

Shipping costs are calculated at checkout based on your order weight and delivery location.

Tracking & Confirmation

Once your order is shipped, you’ll receive a confirmation email with a tracking number.

Please allow up to 24–48 hours for tracking information to become active.


Delays & Responsibility

We are not responsible for delivery delays caused by:

- Postal or courier delays

- Incorrect or incomplete addresses

- Weather or natural events

- Customs processing

Please make sure your shipping details are correct before confirming your order.

 

Contact Us

If you have any questions or concerns about your shipment, contact us at: eggincubatorincupro@gmail.com